Opening account, funding and withdrawal

- How to start trading

You can sign up and open your trading account on the following page: https://gozo.pro
In order to open a trading account, please follow the instructions you receive in the registration email. First, set a password, then upload documents, get an approval from our on-boarding team, and then fund your account.

- How can I fund my account?

You can fund your account in the following cryptocurrencies: BTC (Bitcoin), ETH (Ethereum), VEO (Amoveo) and EURS (STASIS EUR stable coin). EUR and USD FIAT deposits are enabled through our partner Exante.

- How can I buy or sell digital assets

After you fund your Gozo account, login to your client area and place an order under trading menu to buy or sell digital assets on the exchange. When your order is filled, you can withdraw your digital assets to your wallet.

- How can I change email which is attached to my Gozo.pro account?

To change your email you need to send a picture of yourself holding a paper containing the text below to [email protected].

Dear Gozo.pro,

I, [insert full name], citizen of [insert citizenship], passport number [insert passport number], residing at: [insert current residence address], would like to use this letter to request a change of username email for my Gozo.pro account [insert your Gozo.pro account].

Please change my username email to: [insert new email username]

Thank you.

[insert date] [insert signature]

- How can I reset or disable 2FA on my Gozo.pro account?

To disable 2FA you need to send a picture of yourself holding a paper containing the text below to [email protected].

Dear Gozo.pro,

I, [insert full name], citizen of [insert citizenship], passport number [insert passport number], residing at: [insert current residence address], would like to use this letter to request disabling 2FA for my Gozo.pro account [insert your Gozo.pro account].

I fully understand that disabling 2FA on my Gozo.pro decreases overall security of my account.

Thank you.

[insert date] [insert signature]

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